State Farm® Insurance Agent Jessica Runnels
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Viviana D
July 2, 2024
"I’ve recently moved from Los Angeles to Texas. I’ve been with State Farm for quite some time, so I did some research on a new agent following my move. I want to give a huge shout out to Justin, who’s been helping me transfer my CA policies, set up Drive & Save and everything in between! He’s responsive, polite, and just plain awesome. Thank you, Justin!"
"Thank you Viviana for the amazing review! I'm elated to hear that Justin has helped make transiting your State Farm insurance policies from California to Texas a pleasant experience. We look forward to helping you with all of your future insurance needs and WELCOME TO TEXAS! "
Jeff Long
June 28, 2024
"Great people giving top-notvh service. And saved me a bunch of money when we switched to State Farm!"
"Thank you Jeff for the amazing 5-star review! We are always pleased when we're able to offer our customers insurance coverage that not only fits your needs, but also saves you money! Thank you again for your business. We sincerely appreciate it."
KOLLIN HAMILTON
June 28, 2024
"I have had my business with them for many years. Lori, is my favorite customer service rep. I know she's newer here, but she has many years experience with State Farm!"
"Hi Kollin! Thank you so much for your amazing review! We love seeing the positive feedback and know that Lori appreciates your kind words as well. Hope that you have a wonderful rest of your week!"
Max Insano
June 28, 2024
"I came in to this State Farm office and was assisted by Lori Pasley, who was super friendly, and helped me with my auto insurance policy. I was very impressed by her knowledge and professionalism, and she is a just a super sweet person who makes you feel welcome. Superb customer service! Thank you Lori!"
"Thank you Max for the amazing review and the kind words about Lori Pasley! We absolutely understand the importance of providing great customer service and try our best to make sure our customers are well taken care of. We appreciate your business and thank you again for taking the time to share feedback on your experience!"
kamry allison
June 27, 2024
"Justin provided excellent service. Highly recommend."
"Thank you Kamry! Justin is an awesome asset to our team and it's great to hear that you feel the same. "
Charity Selsor
June 26, 2024
"Amazing team at State Farm. Kelly helped me out with all the details to get my car insured and sent over the policy number and ID cards lickety split. Great experience, team and people. Thanks again Kelly."
"Thank you Charity for taking a minute to leave such a pleasant review. We sincerely appreciate your business and are pleased to hear that you had such a great experience with Kelly! We look forward to assisting you with all of your insurance needs and hope that you have a wonderful rest of your week!"
Sunshine Wigglefoot
June 26, 2024
"I have never seen a more dedicated, efficient & hard working team as the Jessica Runnels Agency!"
"Thank you so much for your kind words! We sincerely appreciate your business and are here to help in any way we can. "
Cindy Dodge
June 16, 2024
""Justin was very professional and informative when I was asking questions about auto insurance coverages ""
"Thank you Cindy for taking the time to leave such a positive review! Justin works hard to make sure our customer's auto insurance questions are answered. Reading your positive feedback brightened our day! Thank you again for your business."
Lindsie Winkler
June 13, 2024
"Hands down the best insurance agents ever. Kelly is quick to respond, always has an answer and quite literally the sweetest person! Thank you guys for your well rounded team who make insurance changes, questions and so on not feel like a hassle to ask!"
"Thank you Lindsie for sharing such a positive review about the service that you received from Kelly! Our team understands the importance of being able to respond quickly to our customers' needs and strive to ensure that we handle everything in a timely manner. We are always happy to help with all of your insurance needs and sincerely appreciate your business! Thank you again and hope you have a wonderful weekend! "
Gavin Haehnel (Val)
June 11, 2024
"Do I recommend this place AND the insurance? ABSOLUTELY! Y'all need to get on board with StateFarm mama Lori 8f you guys do though! She got me set straight with the best savings on my Ole 2001 Expedition at 20 and plus you get this cool little Bluetooth device to earn MORE savings?!?!? You guys are missing out if you aren't with them here."
"Thank you Gavin for your kind words! Lori is most definitely an amazing asset on our team and we appreciate you sharing your positive experience regarding insurance on your Expedition so that everyone else knows as well! Thank you again for your business!"
Presley Tuch
February 17, 2024
"Jessica and her team go above and beyond to get things done."
"Thank you Tuch Family! We appreciate you trusting us to properly insure your assets and take care of your insurance needs."
Sherri Hendricks
February 2, 2024
"Lori Pasley is one of the nicest most helpful and compassionate salesman I have come across in a long time. She went over and above to assist with all aspects of my insurance needs."
"Thank you Sherri for such a heart-warming review! Lori Pasley most certainly has a heart of gold and sincerely cares about our customers. We are beyond blessed to have her as part of our team and are so glad that she was able to get everything taken care of for you. Thank you for your business and welcome to our State Farm family!"
Laura Bartleson
January 19, 2024
"Friendly and knowledgeable team... always ready to answer questions & take care of needs!!"
"Thank you so much Laura for leaving us a review! We really appreciate your positive feedback and are always more than happy to help you with your insurance needs! Thank you for your business."
Michelle Beachum
January 19, 2024
"Justin was very knowledgeable and helpful!"
"Hi Michelle! Thank you so much for taking the time to leave such an awesome review. So glad to hear that Justin was able to help you with your insurance needs! We sincerely appreciate your business and hope you have a wonderful rest of your week!"
Laura Schenke
January 19, 2024
"Hats off to Justin Dodge! Justin has been incredibly helpful in assisting me with my auto & renters insurance. He is proactive in addressing any issues that may arise. He has made dealing with insurance hassle-free. Highly recommend!"
"Thank you Laura for such kind words! We're so glad to hear that you had such a positive experience working with Justin and that he was able to get your auto and renters insurance needs all taken care of. Thank you for your business and we hope you have a wonderful day!"
Rayne Hobbs
January 19, 2024
"Absolute best customer service!"
"Thank you Rayne for your feedback! Customer service is extremely important to us and are happy to help anytime. Hope you have a wonderful weekend!"
Halsey Taylor
January 19, 2024
"We trust them with all of our home and car insurance needs. Every time we need to update our policy, working with them has been a great experience. I would highly recommend!"
"Thank you Halsey for the stellar review! We are elated to hear that you had a great experience and are always here to help with your insurance needs anytime you need it! We sincerely appreciate your business and also appreciate you recommending us to others."
Carly Comroe
January 19, 2024
"Justin rocks"
"Thank you Carly for the 5-star review! We think Justin rocks as well and know that he sincerely appreciates the recognition. "
Vanessa b p
January 18, 2024
"This team has been very helpful to us, if we have questions, they respond to us very fast."
"Thank you Vanessa! We appreciate you taking the time to leave us such a fantastic review. We are always happy to help and sincerely appreciate your business! "
Lou Evans
January 18, 2024
"Outstanding service from Justin. Wat to go!!"
"Thank you Lou for the 5-star review and for the great feedback about Justin and the level of service that he provides to our customers! Hope you have a wonderful weekend, and please don't hesitate to let us know if there is anything additional that we can assist you with."
Amado Jaramillo
January 18, 2024
"Great service always there for my needs on insurance whether it is to remove a policy or any policy they always respond on a timely manner. Thank you."
"Thank Amado for taking the time to provide us with amazing feedback and a 5-star review! We sincerely appreciate your business and look forward to chatting with you again soon! "
Geena Renfro
January 18, 2024
"Great people with even greater service! Always available to assist with any questions you might have and always willing to go above and beyond for their clients. ⭐️⭐️⭐️⭐️⭐️"
"Thank you Geena for the kind words! We appreciate it and are available to assist you with any of your future insurance needs as well! Hope you have a wonderful weekend and thank you again!"
Danielle Kinsey
January 18, 2024
"Mr. Dodge here at State Farm really helped me out! If your looking for Auto, Home or Life insurance, he really knows what he’s doing! Highly recommend! Thank you so much."
"Thank you so much for taking the time to leave such a stellar review and for recommending Justin for anyone who is looking for Auto, Home, or Life insurance! He's a rockstar and we are so happy to have him on the team. Thank you for your business -- we sincerely appreciate it!"
Whitney Treece
January 18, 2024
"Great customer service"
"Thank you Whitney for the 5-star review and amazing feedback! We definitely pride ourselves on being able to provide our customers with the utmost level of service. Hope you have a wonderful rest of your day!"
Whitni Graves
January 18, 2024
"This office is the BEST!!"
"Thank you so much Whitni! We appreciate you allowing us to take care of all your insurance needs."