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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mr B

May 5, 2025

5  out of  5
rating by Mr B
"I love them and will be with them forever. The professionalism and kindness is out of this world"
We responded:
"Thank you Mr. B for the kind words! We are thrilled to have you as a customer and look forward to taking care of you and your family's insurance needs. Hope you have a wonderful rest of your week and a safe and Happy 4th of July!"
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Duronte

February 28, 2025

5  out of  5
rating by Duronte
"Lori Pasley is a PHENOMENAL State Farm agent!!! My family and I recently to TX and Lori took charge by making sure we were provided with accurate information on homeowners/auto insurance polices. She ensured we received the best rates and made sure we were satisfied. Her skill level of market research and detail is impeccable. Next, Lori’s CUSTOMER SERVICE is unmatched. She always answered all my questions and provided solutions in a timely fashion. I cannot say enough how Lori has held our hands every step of the way and I’m so thankful our paths crossed. Finding good policies and people you can trust can be stressful, but Lori dispelled all those notions. A million thank you’s to State Farm, Jessica Runnels office, and LORI PASLEY!!! Ask for her and I promise you will not regret your decision. Lori deserves high praise for her continuous efforts to satisfy customers needs! Everyone needs a LORI in their life!!! Every time I get to connect with her I’m left with a smile on my face and encouraged. P.S. Five Stars just isn’t enough. Lori is A+ in my book :)"
We responded:
"Thank you Duronte for such amazing feedback! We absolutely love having Lori Pasley on our team and are thrilled to hear that you had a pleasant experience. You brightened our day, and we look forward to helping you with all of your insurance needs - present and future. Thank you again for your business. We sincerely appreciate it!"
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Viviana D

July 2, 2024

5  out of  5
rating by Viviana D
"I’ve recently moved from Los Angeles to Texas. I’ve been with State Farm for quite some time, so I did some research on a new agent following my move. I want to give a huge shout out to Justin, who’s been helping me transfer my CA policies, set up Drive & Save and everything in between! He’s responsive, polite, and just plain awesome. Thank you, Justin!"
We responded:
"Thank you Viviana for the amazing review! I'm elated to hear that Justin has helped make transiting your State Farm insurance policies from California to Texas a pleasant experience. We look forward to helping you with all of your future insurance needs and WELCOME TO TEXAS! "
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KOLLIN HAMILTON

June 28, 2024

5  out of  5
rating by KOLLIN HAMILTON
"I have had my business with them for many years. Lori, is my favorite customer service rep. I know she's newer here, but she has many years experience with State Farm!"
We responded:
"Hi Kollin! Thank you so much for your amazing review! We love seeing the positive feedback and know that Lori appreciates your kind words as well. Hope that you have a wonderful rest of your week!"
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kamry allison

June 27, 2024

5  out of  5
rating by kamry allison
"Justin provided excellent service. Highly recommend."
We responded:
"Thank you Kamry! Justin is an awesome asset to our team and it's great to hear that you feel the same. "
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Charity Selsor

June 26, 2024

5  out of  5
rating by Charity Selsor
"Amazing team at State Farm. Kelly helped me out with all the details to get my car insured and sent over the policy number and ID cards lickety split. Great experience, team and people. Thanks again Kelly."
We responded:
"Thank you Charity for taking a minute to leave such a pleasant review. We sincerely appreciate your business and are pleased to hear that you had such a great experience with Kelly! We look forward to assisting you with all of your insurance needs and hope that you have a wonderful rest of your week!"
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Lindsie Winkler

June 13, 2024

5  out of  5
rating by Lindsie Winkler
"Hands down the best insurance agents ever. Kelly is quick to respond, always has an answer and quite literally the sweetest person! Thank you guys for your well rounded team who make insurance changes, questions and so on not feel like a hassle to ask!"
We responded:
"Thank you Lindsie for sharing such a positive review about the service that you received from Kelly! Our team understands the importance of being able to respond quickly to our customers' needs and strive to ensure that we handle everything in a timely manner. We are always happy to help with all of your insurance needs and sincerely appreciate your business! Thank you again and hope you have a wonderful weekend! "
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Presley Tuch

February 17, 2024

5  out of  5
rating by Presley Tuch
"Jessica and her team go above and beyond to get things done."
We responded:
"Thank you Tuch Family! We appreciate you trusting us to properly insure your assets and take care of your insurance needs."
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Laura Bartleson

January 19, 2024

5  out of  5
rating by Laura Bartleson
"Friendly and knowledgeable team... always ready to answer questions & take care of needs!!"
We responded:
"Thank you so much Laura for leaving us a review! We really appreciate your positive feedback and are always more than happy to help you with your insurance needs! Thank you for your business."
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Michelle Beachum

January 19, 2024

5  out of  5
rating by Michelle Beachum
"Justin was very knowledgeable and helpful!"
We responded:
"Hi Michelle! Thank you so much for taking the time to leave such an awesome review. So glad to hear that Justin was able to help you with your insurance needs! We sincerely appreciate your business and hope you have a wonderful rest of your week!"
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Rayne Hobbs

January 19, 2024

5  out of  5
rating by Rayne Hobbs
"Absolute best customer service!"
We responded:
"Thank you Rayne for your feedback! Customer service is extremely important to us and are happy to help anytime. Hope you have a wonderful weekend!"
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Carly Comroe

January 19, 2024

5  out of  5
rating by Carly Comroe
"Justin rocks"
We responded:
"Thank you Carly for the 5-star review! We think Justin rocks as well and know that he sincerely appreciates the recognition. "
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Lou Evans

January 18, 2024

5  out of  5
rating by Lou Evans
"Outstanding service from Justin. Wat to go!!"
We responded:
"Thank you Lou for the 5-star review and for the great feedback about Justin and the level of service that he provides to our customers! Hope you have a wonderful weekend, and please don't hesitate to let us know if there is anything additional that we can assist you with."