State Farm® Insurance Agent Jessica Runnels
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Patricia McDonald
July 2, 2026
"Gaby Castanon at State Farm is our State Farm go-to in Bastrop. She is the epitome of professionalism and is very patient, efficient, responsive and helpful. We highly recommend Gaby and her team to everyone!!"
Nathan Lyle
June 29, 2026
"I’ve had insurance with Jessica and State Farm for a couple years now and have had nothing but good experiences, her team is prompt with answers to my questions with whether it’s updating policy info or a quote for something. 10/10"
SadieBug Sims
June 9, 2026
"Serves was great. Very helpful and kind"
Ricky Conner
May 22, 2026
"The young lady who helped me was very knowledgeable and took care of all my needs. I hope to eventually bring all my insurance needs to your office. Thank you"
Michael Shelton
May 18, 2026
"They saved me so much money. I almost didn't believe at first that my payment could be so low."
Eliezer Lugo
May 18, 2026
"Muy buena atencion"
Pawan Sawant
April 3, 2026
"Lowest cost quote, great customer service!"
Yash Panse
April 2, 2026
"I’ve had the pleasure of working with Lori Pasley at State Farm, and she has been absolutely outstanding. From the very beginning, Lori has been extremely helpful, highly responsive, and incredibly patient with all of my questions and needs.
She truly makes the entire insurance process easy and stress-free. Whether I needed clarification on coverage, quick updates, or assistance with policy details, Lori was always there with clear, friendly guidance. Her professionalism combined with her genuine care makes her a fantastic agent to work with.
I highly recommend Lori Pasley to anyone looking for an insurance agent who goes above and beyond. She’s the kind of professional who makes you feel valued and supported every step of the way. Thank you, Lori—you’re amazing at what you do!"
Nylar ralyN
March 18, 2026
"Professional 👌 Communication 👌
This agency is probably the best I have ever dealt with. On top of the A+ service, when I called back after 2 weeks expecting my quote to increased, or have to do a new one. It actually reduced almost 10%.
Cant ask for more.
Justin who managed my quote and policy is great 👍"
C “Godisgood!” Ruiz
March 6, 2026
"Lori was so helpful and got me to a great quote. Left GEICO of 17 years they just couldn’t match."
Ian Vonschulze
February 14, 2026
"Justin was extremely informative and helpful throughout the process of switching policies."
Bill Schooley
January 6, 2026
"Miriam was my agent, she did a very professional job and was a delight to work with. She deserves a raise in my opinion. I will tell folks about this experience."
Pam Hickl
November 17, 2025
"Agent Lori was personable and listened to my needs, unlike my prior agent who did not even return my call. She explained everything really well and found a solution for my needs. I am grateful."
Chelsea Mayfield
November 14, 2025
"Lori walked me through the whole process and was always available to answer any of my questions. She was a pleasure to work with!"
Sandra Lopez
November 13, 2025
"I just started my auto and renters insurance with State Farm. And Mr. Ariel Vazquez was very helpful and he is the reason we chose state farm."
Tiger Leaton
November 5, 2025
"Justin was very helpful. He clearly outlined the features of options and helped set everything up. I recommend him for clear communication and going out of his way to make sure everything was set up."
Mayra Reyes
November 4, 2025
"It was my first time changing insurances and Justin, our agent, walked me through it easily. Very communicative wether phone, email, or text and he answered all my questions thoroughly. I highly recommend State Farm."
Bryan Gonzales
October 26, 2025
"Had the pleasure of working with Justin Dodge, very professional, efficient, and skillful. Available at a moment’s notice when needed help quoting my home and car insurance. Highly recommended agent for all your insurance needs!"
angel Mejia
October 22, 2025
"10/10 service"
James Barron
October 4, 2025
"Justin was very helpful with all my questions even answering questions about my other insurances instead of pawning me off on them. Ultimately switched my insurances and it was the best thing I've done in a while I'm saving tons of money."
Mr B
May 5, 2025
"I love them and will be with them forever.
The professionalism and kindness is out of this world"
Alvin Hix
March 11, 2025
"Justin Dodge and the entire staff at this office are PHENOMENAL. They took care of me from the day I called and got a quote to now. They were able to drop my insurance $300.00 dollars. Thank you, Thank you, Thank you. These people are the best in the business."
Duronte
February 28, 2025
"Lori Pasley is a PHENOMENAL State Farm agent!!! My family and I recently to TX and Lori took charge by making sure we were provided with accurate information on homeowners/auto insurance polices. She ensured we received the best rates and made sure we were satisfied. Her skill level of market research and detail is impeccable. Next, Lori’s CUSTOMER SERVICE is unmatched. She always answered all my questions and provided solutions in a timely fashion. I cannot say enough how Lori has held our hands every step of the way and I’m so thankful our paths crossed. Finding good policies and people you can trust can be stressful, but Lori dispelled all those notions. A million thank you’s to State Farm, Jessica Runnels office, and LORI PASLEY!!! Ask for her and I promise you will not regret your decision. Lori deserves high praise for her continuous efforts to satisfy customers needs! Everyone needs a LORI in their life!!! Every time I get to connect with her I’m left with a smile on my face and encouraged.
P.S. Five Stars just isn’t enough. Lori is A+ in my book :)"
Brianna Walsh
February 14, 2025
"Highly recommend. Cut our auto insurance premium in half - literally. Justin always answers my calls or emails quickly and is super nice."
Mae D
January 15, 2025
"Justin Dodge was able to quickly get my renter's insurance for me. His responses to my questions were immediate also. Great to work with and highly recommend!"